Ensuring the quality of purchased items is a cornerstone of LoongBuy's service. Our Quality Check (QC) process helps guarantee your products meet expectations before shipping. This guide walks you through accessing QC photos, understanding inspection details, and making modification requests.
What Is LoongBuy’s QC Process?
Before shipping your order, LoongBuy’s team conducts a thorough inspection to verify product condition, functionality (if applicable), and adherence to specifications (color, size, etc.). High-resolution QC photos are captured from multiple angles, which you can review to approve or request changes.
How to View Your QC Photos
- Notification:
- Accessing Photos:
- Photo Details:
- Accessing Photos:
How to Reject Items or Request Modifications
If the item doesn’t meet standards (e.g., defects or incorrect specifications), follow these steps:
- Reason for Rejection:
- Request Changes:
- Submit for Review:
- Request Changes:
Pro Tips for QC Reviews
- Check photos under good lighting and zoom in for details like stitching or print alignment.
- Compare items to the original product description or seller-provided images.
- Act promptly—QC responses are time-sensitive to avoid shipping delays.
Conclusion
LoongBuy’s QC process empowers you to verify purchases with transparency. By reviewing inspection images and communicating issues early, you minimize risks and ensure satisfaction. Questions? Contact our support team